You can receive your Hiawatha Water Bill by email – all you need to do is click on this Our Community Portal link that will take you to our payment portal where you can create an online account. By creating an online account, you will:
Once you create your online account, you will receive your next bill by email. Bills are due by the 20th of every month. Unless you sign-up for Automatic Payments; you can choose what day you want the payment to come out (up to 10 days before the 20th)
Hiawatha Water Company was founded in 1949 by Fay M. Clark. The water company was a privately owned company which served 11 customers at the time. It was purchased from Fay M. Clark by The City of Hiawatha in 1960. At that time the residents of Hiawatha voted to set up a Water Board of Trustee to operate the Water Department. Today, the Water Department operates 5 wells, an iron removal plant and two 500,000 gallon elevated storage tanks. We also maintain approximately 40 miles of water main, 400 fire hydrants, 800 water main valves and 2300 water meters. Our average daily demand is approximately 750,000 gallons per day which increases to 1.2 million gallons per day in the summer months. Along with removing iron, we adjust the fluoride, disinfect the water with chlorine and add polyphosphate for corrosion control.
Our office hours are from 7:30 a.m. to 4:00 p.m. Monday thru Friday.
Water leaks in the home account for more than 1 trillion gallons of wasted water annually nationwide. Resources provided by WaterSense® will help your household fix and prevent leaks in order to save water and money.
New Payment Portal is now active!! Easily pay your Hiawatha water bill here.
The City of Hiawatha licenses all refuse haulers who are able to pick up garbage from your property.
Access applications for water service and other water department related forms.
Have a question about PFAS? We have an answer.
Have a question? We have an answer.
Contact information for Water Department staff.
