To keep on top of security matters, the payment method attached to your Hiawatha Water Account needs to be confirmed in our payment software. This confirmation of payment needs to be done to verify your account information with our newly updated GWorks Software. The updating process is simple, just contact our office at 319-393-5556 prior to October 1, 2024 to have this updated before the next auto payment occurs.
Any account which is not updated prior to 10/14/2024, will have their next ACH payment returned. A returned ACH payment could lead to an extra charge and/or a disruption in water service.
***Note*** Some of our customers have already completed this update. If that is you, we appreciate you taking the time to have completed this update!
Thank You!
Hiawatha Water Department
Hiawatha Water Company was founded in 1949 by Fay M. Clark. The water company was a privately owned company which served 11 customers at the time. It was purchased from Fay M. Clark by The City of Hiawatha in 1960. At that time the residents of Hiawatha voted to set up a Water Board of Trustee to operate the Water Department. Today, the Water Department operates 5 wells, an iron removal plant and two 500,000 gallon elevated storage tanks. We also maintain approximately 40 miles of water main, 400 fire hydrants, 800 water main valves and 2300 water meters. Our average daily demand is approximately 750,000 gallons per day which increases to 1.2 million gallons per day in the summer months. Along with removing iron, we adjust the fluoride, disinfect the water with chlorine and add polyphosphate for corrosion control.
Our office hours are from 7:30 a.m. to 4:00 p.m. Monday thru Friday.
Water leaks in the home account for more than 1 trillion gallons of wasted water annually nationwide. Resources provided by WaterSense® will help your household fix and prevent leaks in order to save water and money.
Easily pay your Hiawatha water bill here.
The City of Hiawatha licenses all refuse haulers who are able to pick up garbage from your property.
Access applications for water service and other water department related forms.
Have a question about PFAS? We have an answer.
Have a question? We have an answer.
Contact information for Water Department staff.
To ALL AUTOPAY Customers:
To keep on top of security matters, the payment method attached to your Hiawatha Water Account needs to be confirmed in our payment software. This confirmation of payment needs to be done to verify your account information with our newly updated GWorks Software. The updating process is simple, just contact our office at 319-393-5556 prior to October 1, 2024 to have this updated before the next auto payment occurs.
Any account which is not updated prior to 10/14/2024, will have their next ACH payment returned. A returned ACH payment could lead to an extra charge and/or a disruption in water service.
***Note*** Some of our customers have already completed this update. If that is you, we appreciate you taking the time to have completed this update!
Thank You!
Hiawatha Water Department