New Application for Water Service
New Customer Information
If you wish to have your account setup for automatic payments, please go to our FrontDesk online payment system and register your account online. There you are able to setup your account for automatic withdrawals from a checking or savings account or a credit or debit card. The automatic withdrawal will occur on the 15th of every month. To get registered thru our new FrontDesk payment system click on the “Pay Water Bill” link under Helpful Links to the left of this screen then click “Pay My Bill” on the next screen. Be sure to have your newest water bill in hand and click on “Create Now”. Or contact the Water Office at 319-393-5556
Customer Responsibility Brochure Front
Customer Responsibility Brochure Back
Water Department Rules and Regulations
Request for sewer waiver due to the installation of a second water meter with an Irrigation system or hose bibs.
Backflow Prevention Assembly Test Data Form
Easily pay your Hiawatha water bill here.
The City of Hiawatha licenses all refuse haulers who are able to pick up garbage from your property.
Access applications for water service and other water department related forms.
Have a question? We have an answer.
Contact information for Water Department staff.